EITC Kick-off Held—VITA Sites Announce 2017 Hours

Volunteer Spotlight

United Way of Central Massachusetts is making the Earned Income Tax Credit (EITC) more accessible to those who need it most through the Worcester Free Tax Service Coalition. The Coalition strives to provide free tax preparation to low and moderate-income workers and raise awareness of the EITC. Individuals and families who qualify for the EITC and file an income tax return can receive a refund, even if they had no income tax liability for the given year.


United Way’s involvement in the WFTS Coalition supports the Family Stability goal to reduce the child poverty rate in central Massachusetts by 10% by 2020. Each year, the EITC lifts more families out of poverty than any other federal aid program by providing families an opportunity to increase savings, reduce debt, and finance education or training programs. The EITC credits that go unclaimed by low-income workers represent millions of dollars of lost revenue that would otherwise boost local economies. Last year, the Worcester Free Tax Service Coalition processed more than 1,900 tax returns for free and returned nearly $3.6 million to low- and moderate-income families in central Massachusetts.


United Way of Central Massachusetts is one member of the EITC Coalition, which includes the following partners: AllCom Credit Union, Assumption College, Bay State Savings Bank, City Manager’s Office of Economic Development, College of the Holy Cross, Community Builders/Plumley Village, Office of Congressman James P. McGovern, FDIC, Internal Revenue Service, Main South CDC, Quinsigamond Community College, Southeast Asian Coalition of Central Massachusetts, Unum, United Way of Central Massachusetts, WCCA TV-13, Worcester Community Action Council Inc, and Worcester State University.


In the coming months, the WFTS Coalition will be organizing the annual Kick-Off event that will occur in January and information sessions for nonprofit agencies and perspective volunteers. This year, the Coalition will have four sites where community members can receive free tax preparation services. After January 1, 2017, clients may call sites to book appointments to have their taxes prepared at no cost.

VITA Sites - Click here for 2017 site hours

Plumley Village
Job Development Center
16 Laurel Street
Worcester, MA
For appointment:  508-770-0508
Spanish and Swahli translation available
Worcester Community Action Council
484 Main Street, 2nd floor
Worcester, MA
For appointment:  508-754- 1176 x234
Spanish translation available


Worcester State University
Center for Service Learning – Sullivan Academic Building
486 Chandler Street
2nd floor, Room 220
Worcester, MA
For appointment:  508-929-8424


Main South CDC
875 Main St
Worcester, MA 01610
For Appointment  508- 752-6181