United Way of Central Massachusetts

Family Stability Spotlight

United Way Announces Free Tax Preparation

United Way of Central Massachusetts, part of the Worcester Earned Income Tax Credit (EITC) Coalition, is excited to announce that the 2014 Volunteer Income Tax Assistance (VITA) sites are scheduled to open starting at the end of January (site list and details below). The VITA sites provide low- to middle- income working families in central Massachusetts with free tax preparation assistance.

The EITC is a federal tax refund for eligible working individuals and households. Through the EITC Coalition, United Way of Central Massachusetts is making this tax credit more accessible to those who need it most. Workers who qualify for the EITC and file an income tax return can receive a refund, even if they had no income tax liability for the given year.

United Way’s involvement in the Worcester EITC Coalition supports the Family Stability goal to reduce the child poverty rate in central Massachusetts by 10% by 2020. Each year, the EITC lifts more families out of poverty than any other federal aid program, providing families an opportunity to increase savings, reduce debt, and finance education or training programs. The EITC credits that go unclaimed by low-income workers represent millions of dollars of lost revenue that would otherwise boost local economies. Last year, the Worcester EITC processed more than 1,800 tax returns for free and returned nearly $3 million to low- and moderate-income families in central Massachusetts.

United Way of Central Massachusetts connects people and resources to improve the community by focusing on the building blocks for a good life: Education, Family Stability, and Health. EITC sponsors include Bank of America and Internal Revenue Service. The Worcester EITC Coalition partners include: AllCom Credit Union, Assumption College, City Manager’s Office of Economic Development, The Community Builders/Plumley Village, FDIC, Internal Revenue Service, Main South CDC, Office of Congressman James P. McGovern, Quinsigamond Community College, Southeast Asian Coalition of Central Massachusetts, Unum, United Way of Central Massachusetts, WCCA TV-13, Worcester Community Action Council Inc, and Worcester State University. More information about United Way of Central Massachusetts, the Worcester EITC Coalition, 2014 VITA sites, and 2014 EITC eligibility requirements can be found on our website: www.unitedwaycm.org.


1. Main South Community Development Corporation: 875 Main Street, Worcester, MA, Phone: 508-752-6181 

Opening Day: Monday, January 27, 2014. Hours of Operation (January 27 to March 13, 2014): Monday, Tuesday, Wednesday, and Thursday 5:00 p.m. – 8:00 p.m.; and Saturday 9:00 a.m. – 3:00 p.m. Hours of Operation (March 25 to April 12, 2014): Tuesday and Thursday 5:00 p.m. – 8:00 p.m.; and Saturday 10:00 a.m. – 2:00 p.m. Types of returns: simple only. No taxes prepared from March 15 through March 22, 2014.

2. Plumley Village: Job Development Center, 16 Laurel Street, Worcester, MA, Phone: 508-770-0508
Opening Day: Saturday, January 25, 2014. Hours of Operation (January 25 - March 6, 2014): Tuesday 4:00 – 7:00 p.m.; Thursday 4:00 – 6:00 p.m.; and Saturday 10:00 a.m. – 3:00 p.m. Hours of Operation (Tuesday, March 18 through Saturday, April 12, 2014): Tuesday: 4:00 p.m. – 7:00p.m.; Thursday: to be determined; and Saturday: 10:00 a.m. – 3:00 p.m. Types of returns: simple only. No taxes prepared from Saturday, March 8 to Saturday, March 15, 2014.

3. Worcester Community Action Council: 484 Main Street, Room 203, Worcester, MA, Phone: 508-754-1176 x 234
Opening Day: Tuesday, February 4, 2014. Hours of Operation: Monday through Wednesday 4:00 p.m. – 7:00 p.m.; Saturday 9:00 a.m. – 1:00 p.m. 

4. Worcester State University: 486 Chandler Street, Sullivan Academic Building, Rm 206, Worcester, MA, Phone: 508-929-8424; Email: vita@worcester.edu; Website: http://www.worcester.edu/vita

Opening Day: Wednesday, February 5, 2014. Hours of Operation: Monday and Wednesday 3:30 p.m. – 7:30 p.m., and Saturday 10:00 a.m. – 2:00 p.m. No taxes prepared on February 17, March 15, March 17, March 19, March 22, and snow days.

Download 2014 EITC Flyer - English

Download 2014 EITC Flyer - Spanish

Download 2014 EITC Flyer - Vietnamese

For more information, visit the EITC Webpage



by volunteering with area youth, encouraging young leaders to set goals and achieve dreams.”

- Amy Garvey, student volunteer

Amy Garvey